Customer Support Officer at Rockview Nigeria

  • Entry Level
  • Full Time
  • Lagos


Full Job Description

A Customer Support Officer’s duty is to support customers. This is an entry-level position that doesn’t typically require any formal education. This main responsibility covers lots of duties.

Job Responsibilities

  • Working with a team of CSRs and other departments to find appropriate solutions to issues.
  • Ensuring that customers are satisfied with products or services and escalate customer Issues.
  • Letting customers or clients know about additional products or services.
  • Following up with clients or customers to check that they’re still satisfied with any purchases and Provide General Customer Support.
  • Troubleshooting common issues with a product or service.
  • Determining the quickest, most effective ways to answer a client’s or customer’s questions.
  • Providing introductory information to new customers and answering questions.

Job Requirements

  • Customer service don’t require any type of formal education.
  • Candidates should have HND.
  • Must be ready to undergo on-the-job training to learn about the company’s policies and procedures.
  • Good communication skills.

Job Type: Full-time

Salary: ₦80,000.00 per month

COVID-19 considerations:
All candidates must come with face mask.

Ability to commute/relocate:

  • Lagos: Reliably commute or planning to relocate before starting work (Preferred)

To apply for this job, click on this link -->

Customer Support Officer at Rockview Nigeria
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